28 Day Money back Guarantee
If you are not satisfied with your GG Fashions product please contact us to return your jewellery within 3 days of receiving your package. You must then return the package within 28 days of receiving the product. We will do our best to resolve any issues as quickly as possible by assisting you with the following options: 1. Delivering another item, 2. Replacing your order or 3. Refunding the amount paid.
To claim a refund please follow these steps:
Contact us: Contact us within 3 days of receipt of your jewellery by emailing info@ggfashions.ie letting us know you intend to return the shipment. Please include the product reference number, your name, address and contact details.
Return to us: You must return the product within 28 days from the day of receipt. Please send the package via a traceable carrier so that you can track the package if necessary (Registered Post, SDS, FedEx, UPS, DHL).
For your protection, please insure the package for the full amount of the product plus shipping charges. GG Fashions is not responsible for items lost or damaged while being shipped back to us.
Please note the following important information
Each item must be returned in the same condition as it was sent, unworn and undamaged. Include all original packaging and collateral material. Damaged goods due to customer negligence will not be accepted for refund. Worn goods as evidenced by micro-scratches, scratches, dirt or additional workmanship by other jewellers will not be accepted.
Customer Satisfaction
Customer satisfaction is invaluable to us therefore it is important that you understand our online shopping policies before entering any transaction on this website. Please ensure you read all conditions before making a purchase - thank you.
Safe & Secure Ordering
Your online credit card transactions are secure with GG Fashions. We use PayPal, ensuring a safe Internet transmission of your personal information.
